Privacy Policy

1. Introduction

Payson Siding ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website or submit a request to be connected with siding professionals serving Payson, Arizona and nearby Rim Country communities. Depending on where you reside, applicable privacy laws may provide additional rights.

2. Information We Collect

Personal Information: When you submit an estimate or appointment request, we may collect your first name, last name, street address, city, state, ZIP code, phone number, email address, and other information you provide.

Service Information: We may collect information about the siding service you are interested in, property details, project timing, and any message or description you provide about your siding needs.

Automatically Collected Information: The website may automatically collect technical and usage information such as IP address, browser type, device information, operating system, referring pages, pages viewed, and interaction data for security, analytics, and website improvement.

3. How We Use Your Information

We may use the information we collect to operate the siding contractor-finder and estimate request service; connect you with siding professionals; respond to inquiries; coordinate estimate requests and appointment-related communications; send service-related SMS or email when permitted; maintain, secure, and improve the website; measure website and service performance; prevent misuse or fraud; and comply with legal obligations.

4. SMS and Email Communications

If you provide consent through a form or other opt-in mechanism, we may send SMS text messages and email communications related to your inquiry, estimate request, appointment, or relevant siding services. Message and data rates may apply. You may opt out of SMS by replying STOP where supported, and you may unsubscribe from marketing email using the unsubscribe link provided in the message. Transactional or service-related communications may still be sent when permitted by law.

5. Information Sharing

We may share contact and project information with independent siding professionals when necessary to respond to your request or facilitate contractor matching. We may also share information with service providers that support website hosting, CRM, analytics, communications, security, or other business operations, and with legal or regulatory authorities when required by law. Independent siding professionals are not employees or agents of Payson Siding, and their handling of information may be governed by their own privacy practices.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the contractor-finder and estimate request service, maintain business and legal records, resolve disputes, enforce agreements, and satisfy applicable legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.

8. Your Rights Under GDPR

If the General Data Protection Regulation applies to you, you may have rights to access, correct, erase, restrict, or object to certain processing of personal data and, where applicable, request data portability or withdraw consent. The legal basis for processing depends on the activity and may include consent, contractual necessity, legitimate interests, or compliance with legal obligations. To submit a request, use the contact information described below.

9. Your Rights Under CCPA/CPRA

If you are a California resident and the CCPA/CPRA applies, you may have rights to request access to categories or specific pieces of personal information, request correction or deletion where applicable, learn about certain disclosures, and exercise applicable opt-out rights. Payson Siding does not knowingly sell personal information for monetary consideration. To submit a privacy request, use the contact information described below.

10. Cookies

The website may use essential cookies or similar technologies necessary for basic functionality. We may also use analytics technologies to understand how visitors interact with the site and improve performance. You can control certain cookie preferences through your browser settings, subject to the functionality of the website.

11. Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, please visit our Contact page .

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.